What Are The Most Common Frustrations at Work in 2023? - HRDQ

The Most Common Workplace Frustrations – And How to Address Them

Bradford R. Glaser

Dealing with employee frustration is a normal part of leading a team, but today's workplace comes with its own distinct pressures – from AI disruption and return-to-office friction to a leadership layer that's more stretched than ever.

The last few years have reshaped what it means to be both a leader and an employee. Economic uncertainty, shifting AI adoption, evolving return-to-office policies, and generational change continue to significantly impact the workforce.

Anticipating problems before they arise leaves you far better equipped to handle them. Here's what to watch for – and how to respond.

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The Struggle to Achieve Work-Life Balance

Employee stress remains stubbornly high. Gallup's 2026 State of the Global Workplace report found that roughly 40% of employees worldwide experienced a lot of stress the day before being surveyed – a figure that has stayed above pre-pandemic levels for several years.

When employees are stressed out, it can make them more likely to make errors and experience burnout while also increasing the chances of workplace conflict. When the problem of stress isn't addressed, rates of disengagement, absenteeism, and turnover can rise.

Employee Achieving Work-Life Balance

One of the best things to reduce employee stress is a good work-life balance, and many workers are aware of this. That said, it can be challenging to achieve when employees are overburdened at work and dealing with stress outside of work, leaving little room to rest and recharge before it's time to start working again.

Return-to-Office Friction

In 2023, the frustration was a lack of flexibility. In 2026, it has flipped: the friction now comes from return-to-office (RTO) mandates pulling back the flexibility employees had gotten used to. The share of full-time days worked from home has continued to slip – down to roughly 26% in mid-2026 from about 27% a year earlier – as more employers push in-office attendance.

This shift requires companies to be thoughtful about why they're asking people back, not just that they are. Workplace experience – not attendance mandates alone  is increasingly what determines whether RTO policies help or hurt retention. Employees who don't understand the reasoning behind a mandate, or who lose flexibility without any clear tradeoff, are the ones most likely to disengage or start job hunting.

A Frustrated Remote Employee

AI Anxiety in the Workplace

AI anxiety is now one of the most significant sources of workplace tension. A 2026 survey found that 90% of job seekers have growing concerns about AI's role in the workplace, even as most hiring managers expect generative AI to boost efficiency. That gap between leadership optimism and employee unease is exactly where frustration tends to build.

For many employees, the anxiety isn't really about the technology – it's uncertainty about job security, unclear expectations, and mixed messaging from leadership about what AI adoption means for their role.

Leaders who address this openly – naming the anxiety, clarifying how AI will and won't change roles, and involving employees in adoption decisions – see meaningfully better outcomes than leaders who treat it purely as a technology rollout.

Credential Resentment

Another major workplace trend that has been emerging and continues to grow is a shift to skills-based hiring rather than recruiting based solely on degrees. In the past year, skills-based hiring has increased by 63%. This indicates that experience and potential are becoming more important to employers rather than academic qualifications.

Resentment Building in the Workplace

While this is great news for a big chunk of the workforce, it can also create tension and frustration in the workplace. Individuals who are paying off loans for degrees they obtained can resent people filling similar roles without academic credentials. If your workplace is shifting towards skills-based hiring after having strict requirements regarding academic qualifications, this is something you'll want to watch as the year unfolds.

Frustrations with Leadership

There are many ways that employees can be left feeling frustrated by the company or team leadership. Whether they are burdened with being micromanaged, they lack trust in their leaders, or they don't feel they know what is expected of them, this is a problem you'll want to nip in the bud right away.

Employee Frustrated With Leadership

Being a great leader isn't easy – it requires that you are able to make decisions, communicate complex information to a wide variety of diverse individuals, delegate tasks effectively, recognize potential, shoulder responsibility, and much more. However, one of the most critical aspects of successful leadership is self-awareness so that you can understand how you lead and where you have room to grow.

Luckily, leadership is a skill that you can continue to nurture and improve throughout your entire career. Using tools like HRDQ's leadership training workshops, you can create an outcome where both you and your employees thrive in the workplace.

Too Many Meetings

Another frustration to watch out is holding far too many meetings. This doesn't just have an impact on staff productivity – as they're attending meetings when they could be getting other work done – but also on employee morale.

That doesn't mean that you should stop holding meetings entirely, of course, but it does propose the notion of being thoughtful about whether a particular meeting could effectively be replaced by an email or another form of communication.

A Team Meeting

For remote workers, having too many meetings can result in another type of frustration – video meeting fatigue. These work-from-home employees can experience all of the typical frustrations that come with being required to attend too many meetings while also dealing with the negative impact of engaging in back-to-back video conference calls.

Younger Generations Feeling Unprepared

If your organization is recruiting from Gen Z, it's worth staying aware of this frustration. Surveys in recent years have consistently found a meaningful share of Gen Z employees feel their education didn't fully prepare them for the workforce, and many cite reduced opportunities to build soft skills during and after the pandemic.

Young Employee Feeling Unprepared

This is particularly pronounced with Gen Z, but it's worth recognizing that everyone has had to adapt to a workplace that looks meaningfully different than it did before 2020 – and the addition of AI-driven changes to entry-level work is adding a new layer to this same frustration.

Unsupportive Workplace Culture

Whether your company is fully remote, fully in-office, or operates using a hybrid model, another frustration you'll want to watch out for is the lack of a supportive workplace culture. Company culture is something that employees strongly consider when choosing a workplace, and it can impact their decision about whether or not they stay with an organization or seek employment elsewhere.

An Unsupportive Workplace Culture

Providing a supportive workplace culture can help optimize your employees' health, well-being, and safety. This can incorporate taking steps to foster positive relationships between people and intentionally supporting your workers' growth and development.

The more supportive a company culture is, the more likely employees are to perform their best, be engaged in their work, and feel empowered to help make positive changes in the company.

Job Insecurity

Job insecurity remains a significant frustration for many employees – though the source has shifted. In 2023, anxiety centered on recession fears and layoff waves; in 2026, anxiety is tied to AI.

A meaningful share of U.S. employees say they think it's likely their role could be affected by automation or AI within the next few years, and that concern is even higher at companies that have already rolled out AI tools.

Employee Being Laid Off

The consequences are the same regardless of the cause: low morale, chronic stress and burnout, and increased health risks among affected workers. The response is also the same – don't sweep the issue under the rug. Keep employees informed about the company's direction, and acknowledge that this anxiety is reasonable.

Boredom

While boredom in the workplace might seem like a minor frustration compared to other items on our list, it's important not to overlook this. One in three people cited boredom as the reason they were leaving their job in a survey from 2018, and a Gallup poll found that nearly half of U.S. workers aren't engaged at work.

A Bored Employee

There are many strategies you can employ to reduce boredom among your employees, including:

  • Increasing responsibility
  • Acknowledging hard work and showing gratitude
  • Incorporating fun and engaging team-building exercises
  • Offering opportunities to build new skills
  • Creating social opportunities for your team
  • Finding opportunities to automate repetitive tasks
  • Offer flexibility in scheduling

Boredom is a frustration that can arise in even the best of workplaces. In some cases, it's a result of an individual not feeling challenged in their day-to-day work. In others, it can have to do with the feelings of isolation resulting from remote work or primarily working alone. Even if your employees don't seem to be frustrated by boredom currently, it can be good to implement boredom-reduction strategies ahead of time to help boost engagement in the long term.

Generational Conflicts

Intergenerational conflict in the workplace isn't new, but that doesn't mean you should overlook it as an employee frustration. Currently, there are at least four generations in the workforce: Gen Z, Millennials, Gen X, and Baby Boomers.

Generational Workplace Conflicts

While every member of your staff is a unique individual that can't be understood based solely on the generation they belong to, different experiences, values, perspectives, and goals between generations can lead to conflict and tension.

Lack of Communication

Finally, another common frustration you'll want to watch out for in your workplace is dissatisfaction resulting from poor communication. When people don't have the ability or skills necessary to communicate effectively, it can increase workplace tension while making it more likely that errors will occur. It can also have a significantly damaging impact on morale and the company culture as a whole.

Lack of Communication in the Workplace

If communication is an issue in the workplace, leaders can take it upon themselves to improve their communication skills to become more effective communicators. As they build their toolkit over time, they can help their team reach a point where communication is clear and professional. This can have a practically revolutionary impact on the workplace, as it can boost productivity, engagement, morale, and satisfaction among employees.

Honing Your Leadership Skills Can Give You the Tools You Need to Respond to Employee Frustrations

Many solutions to these frustrations involve strong leaders taking action to alleviate worker frustrations. Whether or not they are directly irritated or aggravated by their leader's management style, the ability to make positive changes that improve morale lies in the leader's hands.

Responding to Employee Frustrations

Many leaders have utilized the leadership style assessment, training workshop, and management development tool What's My Leadership Style to improve their performance and become more effective leaders. Helping leaders gain an awareness of their leadership style, this tool and workshop can be invaluable in the effort to recognize and solve employee frustrations before they become a significant issue for employees and employers alike.

Do you have any comments or questions about appreciative inquiry or how to utilize it effectively in your company? If so, be sure to let us know down below. We appreciate your interest and input!

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