Communication Skills Training Materials

Excellent communication is an essential part of a collaborative, efficient, and successful organization. Yet, according to a Salesforce report, 86 percent of corporate executives, employees and educators say that ineffective communication is a large reason for many failures in the workplace. It’s clear that many organizations struggle with effective communication. The good news is that it can be worked on and improved. Use the communication skills training materials available at HRDQ to develop a more collaborative and communicative environment in the workplace.

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What's My Communication Style

This powerful assessment determines the different types of communication a person has. Participants learn their preference for one of four types of communication styles, recognize the various facets of communication, and learn how to use their own style to enhance communication.

Learning to Listen

This effective listening skills test helps individuals develop their strengths and improve upon their weaknesses so they are better equipped to handle customer complaints, negotiate contracts, manage teams, and more.

Interpersonal Influence Inventory

The Interpersonal Influence Inventory reveals a preference for one of four dominant interpersonal styles. This powerful learning tool helps people understand how they come across to others and work toward becoming more effective communicators.

Learn More about Communication...

The Aspects of Communication

Team members are almost always required to work together and communicate effectively in order to meet goals and provide value to the organization. Knowing the different aspects of communication and what they entail can help employees relate to one another better.  

There are four distinct aspects of communication:

  • Verbal. The words used to communicate.
  • Paraverbal. The manner used to communicate meaning, such as tone and inflection.
  • Body Language. The way people use their bodies to communicate, such as the way they shake hands or maintain eye contact

Personal Space. The interpersonal distance (one’s preferred physical space in relation to others) as well as one’s appearance and arrangement of their work or home spaces.

To bring about meaningful improvements in communication skills, the best way to begin is to build a better understanding of communication styles and their effects on other people. Our ”What’s My Communication Style?” Assessment is a great way to start your communication skills training program!

Communication Styles

There are four main communication styles:

  • Direct. Direct communicators are people who take charge, are competitive, fast-paced, authoritative, and are leaders who like to be in control.
  • Spirited. Spirited communicators are people who are enthusiastic, friendly, high-profile, and are motivators and decision makers.
  • Considerate. Considerate communicators are people who are warm, cooperative, reliable, caring, and are available to counsel others.
  • Systematic. Systematic communicators are people who are accurate, objective, factual, organized, and they enjoy problem solving.

Knowing these four communication styles will help you identify which one you are and which ones your teammates encompass. Once you are aware of this, you can successfully communicate with others by using your style. These communications skills enable people to engage in dialogue with others and establish a rapport that is crucial to your business.

Our Communication Products

HRDQ has the communication skills training materials that transform audiences into world-class communicators. Utilize these communication skills training courses, games, and assessment tools to give yourself an idea as to where people stand with respect to their conversational skills. By investing in communication skills training, the people in your enterprise will be equipped with assertiveness, rapport development skills and poise. Communication skills activities ensure that your staff delivers feedback with confidence.
 

  • What's My Communication Style? - Assessment & Training Program

    What's My Communication Style? - Assessment & Training Program

    from $25.75

    Part of the best-selling Style Suite, this communication style assessment and training program will help you assess personality style fr...

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    from $25.75
  • Interpersonal Influence Inventory

    Interpersonal Influence Inventory

    from $25.75

    Maybe you were born with it, or maybe it was learned, but INFLUENCE is a daily part of everyday work life, from resolving misunderstandi...

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    from $25.75
  • Learning to Listen

    Learning to Listen

    from $12.50

    Learning to Listen is a self-assessment and training workshop that will help you to achieve immediate, lasting results. Whether you are ...

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    from $12.50
  • Communication Derailed

    Communication Derailed

    from $63.25

    Communication lies at the heart of any successful organization. Almost all organizational systems are dependent on effective communicati...

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    from $63.25
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    Bridging the Communication Divide

    from $60.00

    Have you ever wondered why it's so easy to work with some people yet so painful to collaborate with others? Well, it has just about ever...

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    from $60.00
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    Visual Explorer

    from $25.00

    Overview Developed by the Center for Creative Leadership, Visual Explorer cards are a powerful training tool that's designed to encourage collabora...

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    from $25.00
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    Neurolinguistic Communication Profile

    from $25.75

    The Neurolinguistic Communication Assessment Profile (NCP) assessment is based on Neurolinguistic Programming, an innovative and useful m...

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    from $25.75
  • Team Communication Inventory

    Team Communication Inventory

    from $97.50

    Improve the overall quality of your team discussions and meetings with the Team Communication Inventory, an instrument designed to ident...

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    from $97.50
  • SkillBuilders 50 Communication Skills Activities

    SkillBuilders 50 Communication Skills Activities

    from $106.00

    Spice up your next customer service training program with SkillBuilders: 50 Customer Service Activities, a creative, engaging, and innovative colle...

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    from $106.00
  • Building the Communication Bridge

    Building the Communication Bridge

    from $168.25

    The more we know about the way we communicate, the better we can build the "communication bridge" that leads to productive relationships. Building ...

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    from $168.25
  • Presentation Skills Profile

    Presentation Skills Profile

    from $25.75

    Speaking in front of others can be a confusing and even terrifying experience for many people. So how can you successfully train your pa...

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    from $25.75
  • Pen and Paper Games For Trainers

    Pen and Paper Games For Trainers

    from $106.00

    A picture tells a thousand words, right? This cliché is true even in the training room. Challenge your participants to expand their minds through...

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    from $106.00
  • Influencing With Assertive Communication

    Influencing With Assertive Communication

    from $168.25

    Although we may not be aware of it, we communicate with the goal of influencing other people on a regular basis. From the simplest task ...

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    from $168.25
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    Building Business-to-Business Relationships Over the Phone

    $25.75

    Building Business-to-Business Relationships Over the Phone is an informative case study on developing, nurturing and sustaining revenue through ope...

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    $25.75
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    The Art of Influencing Others Customizable Course

    $599.00

    Influence is a valuable tool of those who are successful. It allows you the authority to affect outcomes in the workplace. But influenci...

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    $599.00
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    Supervisor Communication Skills Customizable Course

    $599.00

    Being a supervisor means taking on a lot of responsibility. Leaders need to be able to delegate, discipline, move the company forward, a...

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    $599.00
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    Solid Business Writing Customizable Course

    $599.00

    In the business world, writing errors are far too common. Often, people don’t plan out or review their writing, but taking the time to p...

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    $599.00
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    Skillful Collaboration Customizable Course

    $599.00

    The benefits of collaboration are significant, both for individuals and organizations. They include creative thinking, effective problem...

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    $599.00
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    Put it in Writing Customizable Course

    $599.00

    Sharing information in the form of a report is part of most workers’ daily responsibilities. Without the right information or the right ...

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    $599.00
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    Assertiveness Skills Customizable Course

    $599.00

    Assertiveness skills are crucial to professional development, as well as other aspects of life. Some of these skills include asking for ...

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    $599.00
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    Organizational Trust Customizable Course

    $599.00

    While the nature of day-to-day tasks and responsibilities certainly make up a large portion of employee job satisfaction, more often tha...

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    $599.00
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    Navigating Difficult Conversations Customizable Course

    $599.00

    Unfortunately, difficult conversations need to happen in the workplace. There are situations where someone has to be let go, told that t...

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    $599.00
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    Listening with Intent Customizable Course

    $599.00

    Being a great listener is essential at work. If someone shows a sincere desire to understand what others have to say, has an open mind, ...

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    $599.00
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    Business Etiquette Customizable Course

    $599.00

    Business etiquette is defined as the conduct or procedures that are generally acceptable and polite in the workplace. It is typically a ...

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    $599.00