Conflict Style Assessments from HRDQ

Although conflict is inevitable in the workplace, it doesn’t have to be a negative experience. Helping your team members identify their unique conflict style can make a positive impact on the way they settle disputes. To get started improving your team’s conflict management skills and help your office run more smoothly, view the conflict style assessment and top conflict training from HRDQ!

HRDQ offers a wide selection of conflict skills training materials, from assessments to comprehensive workshops, games, and more. View our full Conflict & Stress Management Collection today!

HRDQ Conflict Style Assessment and Training

Here are the five suggested Conflict Style Assesments and Training resources offered:

1. Conflict Strategies

Our Conflict Strategies assessment serves as a great introduction to the different ways people handle disputes. Based on 35 years of research, we’ve narrowed down five primary conflict styles: integrating, compromising, competing, smoothing, and avoiding. Through this assessment, participants will learn about each style and discover the one that’s unique to them.

Participants will dive into the strengths and weaknesses of their conflict styles and learn how to flex to meet the needs of differing types. After working through the material, each participant should have a great foundation on conflict that they can start applying in the workplace.

Recommended Assessment

Conflict Strategies Inventory

• Develop new approaches and solutions
• Tackle recurrent conflict issues
• Introduce conflict management skills to teams

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2. Conflict Style Assesment - Team Conflict Strategies

Sometimes we don’t have disputes with a single individual—we also have disagreements with teams as a whole. That’s where our Team Conflict Strategies assessment comes in. The goal of the material is to help your teams reach mutually beneficial agreements in a respectful manner, which will help increase productivity and morale in the workplace. Providing groups with the right procedures for handling conflict is sure to make your office run more smoothly.

Recommended Assessment

Team Conflict Strategies Inventory

• Identify their preferred strategy for handling conflict
• Gain an understanding of five different conflict strategies
• Develop procedures for managing disagreements

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3. Five Dysfunctions of a Team

Patrick Lencioni is a world-renowned team management specialist. He delivers presentations across the globe to help companies better improve their teams. When you take the Five Dysfunctions of a Team assessment, you’ll be gaining access to the exact team-building lessons he uses with the businesses he works with.

Lencioni established five key fundamentals that make up a successful group: trust, conflict, commitment, accountability, and results. With this workshop, you’ll discover which of these fundamentals are lacking within your team. Weaknesses in any of these areas are likely causing the tension within or between groups. Your leaders should walk away with an actionable plan to strengthen problem areas. They’ll also be ready to lay out clearer expectations and know how to measure the group’s ability to meet team goals. Having these tools will further cultivate trust between employees and prevent conflict from occurring in the first place.

Recommended Assessment

Five Dysfunctions of a Team

• Understand what's expected of a cohesive team
• Measure how well groups meet goals and expectations
• Develop a plan to improve commitment, accountability, and results

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4. Negotiating Style Profile

Negotiation is a form of conflict management and a conflict style assessment. This skill is all about reaching an agreement that benefits both parties. Our Negotiating Style Profile assessment will introduce you to everything you need to know about this important skill. Many people view negotiation as simply beating an opponent, when in reality, it’s the opposite. In order to reach mutual agreements, you must also be able to cultivate productive relationships with those you are disputing with. Negotiation is a learned art that must be practiced to get right, but without it, you’ll find that it’s much more difficult to reach the results you desire in an agreeable manner.

Recommended Assessment

Negotiating Style Profile

• Learn five negotiating styles
• Discover why a win-win approach is most effective
• Develop an action plan to improve negotiation style strengths

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5. Conflict Style Assesment - Taking Control of Conflict

Our Taking Control of Conflict style assessment is guided by one of our professional virtual instructors. Having an experienced trainer take the reins and teach your teams the ins and outs of conflict management may be exactly what you need to start seeing real change. By the end of the session, you can feel confident that each participant will be equipped with all the tools they need to effectively resolve conflict and minimize behaviors that could lead to potential disputes.

Recommended Training

Taking Control of Conflict Instructor-Led Course

• Identify your preferred strategy for handling conflict.
• Recognize the various sources of conflict that most often occur in the workplace.
• Implement strategies for effectively resolving conflicts that stem from each source.

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More Online Assessments from HRDQ

We hope these conflict style assessments help you improve conflict management throughout your team. If you’d like to discover more online assessment tools from HRDQ, explore our full collection in the Online Assessment Center. Our virtual library is filled with everything you need to assess a variety of soft skills in a way that’s easy to distribute, track, and organize. Start developing your team today!

Explore the HRDQ Online Assessment Center

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