Virtual & Onsite Courses Interactive, small group learning delivered anywhere.
HRDQ Consulting brings a comprehensive training curriculum to you.
Wherever your learners are — in the office, at home or on the road — your objective is to provide effective experiential soft-skill training. Most online learning is just as boring as a live lecture. Instead of a dull presentation, our instructor-led training classes are engaging and delivered virtually or onsite, wherever your students are located.
By keeping the class size small, using webcams for each student and the facilitator when online, and interactive experiential activities, your learners will receive great training. Class size is recommended 20 or fewer learners to maintain a high level of interaction.
Virtual ILT classes are delivered online so no travel is required, but your learners will need basic technology including a computer, webcam, and browser. Use of a webcam is strongly encouraged, but not mandatory.
Onsite ILT classes are delivered in a live environment, at a location of your choice. Travel time is billed separately.
Picture a workplace where mistrust is the norm, employees are concerned with protecting their reputations, and teams seek to defend their "turf" and often fail...
Strong leadership is critical for successful organizations. If a company has a strong leadership team, it is more likely to meet goals, empower its employees,...
Managers and employees make decisions every day based on personal experience, conventional wisdom, widely accepted best practices, or even the latest trend in business thinking....
A survey by Korn/Ferry International found that more than 2 million people leave their jobs each year because of unfairness in the workplace, costing employers...
Empower Yourself to Lead and Succeed Influence is a tool of success – being able to influence or win others to your way of thinking...
In our increasingly competitive world, we all need to be more productive than ever. Not only must we do our jobs in less time and...
A survey by CareerBuilder found that 69 percent of organizations have been adversely affected by a bad hire in the past year. A bad hire...
Build a Respectful and Productive Work Environment In the business world, etiquette is an encompassing term that makes the difference between a comfortable work environment...
Master Classroom Training Classroom training can be challenging, but there are ways to ensure success. There are four areas that make up effective training: Material:...
Empower Teams and Individuals with Coaching Coaching skills can be applied to a variety of situations. Common coaching situations involve the "big picture" view of...
Guide Growth and Empower Teams for Success To remain competitive, companies need to retain valuable employees, address problems that interfere with productivity, and help employees...
Enhance Leadership Effectiveness through Effective Communication According to the American Management Association, a communication skill set is one of the six core competencies a manager...
Strategies for Creating Consistently Outstanding Customer Experiences According to one report, 40% of consumers switched to buying from a competitor because of its reputation for...
Transform Your Team Dynamics Team chemistry – you know it when you see it, but it can be hard to define. The blend of complementing...
When most people hear the words "creative problem solving" they think of a haphazard random approach to generating solutions. While it does in fact involve...
Transform Challenges into Opportunities When problems happen at work, employees frequently do one of three things: they panic, they become apprehensive about approaching the problem,...
Critical thinking is a skill that most would agree is important in the workplace. But what is it, exactly? Critical thinking is reasonable, reflective thinking...
Unlock Confident Decision Making with Critical Thinking Skills In today's fast-paced workplace, decisions often have to be made quickly, effectively, and without doubt. It is...
Equip Employees for Success in a Globalized World With increasing globalization comes diversification in the workplace. As organizations turn to hiring employees from many parts...
Delegation is more than assigning work to someone else. Often, it is about entrusting responsibility and accountability. By delegating tasks a manager is handing a...
Master Customer Service Over the Phone In a survey conducted by the Consumer Reports National Research Center regarding customer service, over 50% of respondents said...
Transform Your Workplace Dynamic In media and television depictions of the workplace, co-workers are expected to engage in dog-eat-dog office politics to get to the...
As loyal employees stay with an organization for years, their effectiveness starts to stagnate. Without giving existing employees new roles, providing feedback, developing more responsibilities,...
Master the Art of Listening for Better Communication Listening is the cornerstone of communication. Effective listening makes the person speaking feel valued, prevents miscommunication, speeds...
Captivate, Influence, and Inspire Audiences with Impactful Presentations Businesses and professional firms use presentations to inform, educate, motivate, and persuade internal and external audiences. They...
Thrive Beyond Your Comfort Zone with Strategic Risks Have you ever regretted not standing up for something you felt strongly about? Or not speaking up...
Managing a team is a lot of work, but the results are worth it! One study found that companies that encourage collaboration are five times...
Master Emotional Intelligence and Elevate Your Career Success Motivated business professionals are looking for every edge to be successful in the workplace. Naturally, many develop...
Foster Engagement and Drive Success Towers Watson conducted a Global Workforce Study and found that only about a third of the global workforce is highly...
Working in an environment with unethical employees can have negative consequences on organizational trust, team-building, communication and morale. Ethical behavior tends to be a broad...
Imagine this scenario: a panel of developers for a tech company meet to design a big product for the upcoming year. Although there are a...
Though common, because of their difficulty, managers often avoid dealing with challenging behaviors exhibited by employees. In a study conducted by the consulting firm McKinsey,...
While every employee has a certain role in the functioning of their organization, today’s workplace requires that an individual readily take on a range of...
In a typical workday, workers encounter many situations that spark a variety of emotions and those emotions are magnified in particularly stressful times or situations....
We all hold biases—our brains are naturally wired to establish patterns and associations between information in order to improve the efficiency and effectiveness of our...
Having emotional intelligence is becoming increasingly crucial in the workplace. It involves managing emotions, showing empathy, and handling stress effectively. A survey conducted by CareerBuilder...
In today’s economy, organizations are doing more with less. They’re demanding more productivity from every employee and looking for every possible measure to improve the...
Influence is a tool of the successful—being able to affect influence or win others to your way of thinking, demands respect and allows you the...
Being a leader inherently implies having a lot of responsibility. What that responsibility is can vary among leadership roles, but there are some universal ways...
The Tips You Need to Ensure Change Is a Success in Your Organization Although we may not always like it, change is constant, and it’s...
Making the transition from doing work yourself to managing others can feel overwhelming. This class will help minimize the stress and walk you through the...
Who would you consider a great listener? What sets them apart from an average listener? You might say they show a sincere desire to understand...
Many businesses worldwide have shifted towards working remotely, making learning effective strategies for managing remote teams vital. While remote work can boost employee satisfaction and...
For organizations to achieve their goals, managers must be able to create a work environment that helps employees succeed to the best of their abilities....
The reality of today’s workplace is that individual success depends not just on how well you do your job, but on how well your supervisor...
On an average day, there are 17 million meetings in the U.S. Yet, an estimated 63 percent of meetings don’t have prepared agendas. Not to...
Each one of us has a perception of reality about how the world works—a mental model that provides understanding, guides thinking, and directs decision making....
Mentoring is not just for fast-tracked, star-potential employees. Everyone from Gen Z to CEOs can benefit from having a mentor. And for good reason: a...
How to Understand the Millennial Mindset and Maximize Job Performance According to one research study, Millennials (those born between 1981 and 1996, generally speaking) are...
Mindfulness is the power to choose your response in any given situation, based on your intrapersonal and interpersonal awareness. In other words, before you can...
Keeping employees motivated and challenged can be a complex task. It depends on continual communication with an employee, and an understanding of that employee’s strengths...
No one would argue about the importance of effective communication skills in the workplace. They help create a common focus and efficiency among those working...
Difficult conversations are inevitable in any workplace. Those conversations can create unhappiness, stress, and tension. They can also impair and even destroy relationships. When handled...
The simplest definition of negotiation is two or more people deciding how to allocate a resource—money, time, roles and responsibilities, etc. We negotiate all the...
Introductions to a company’s policies, procedures, and other formal rules have always been a necessary first step for new employees. This was called an orientation....
Ongoing performance development involves establishing a systematic process that managers can use to support employees. This process focuses on creating clear expectations for individual performance...
Trust is essential for any organization to succeed in today’s increasingly competitive global environment. Research has found that organizations with high levels of trust are...
Projects represent much of the work done in today’s organizations. Unfortunately, many organizations devote valuable resources, including employees’ time, to poorly conceived and implemented projects...
The modern work world is full of distractions. E-mail, social media, the internet, and chatty co-workers cut into productivity and prompt procrastination. Yet work left...
Sharing information in the form of a report is an integral part of most workers’ daily responsibilities. Without the right information or the right delivery...
The average worker encounters many stressors during the day–due dates, meetings, disagreements, difficult clients, and a never-ending flow of assignments. As employees balance all these...
In today's fast-changing and competitive business world, business leaders are asking, "How do I make the most of what I have?" The answer lies in...
How to Create Lasting Connections with Clients Whether you are working with fresh faces or seasoned pros, there are usually gaps between where salespeople are...
How to Make an Impactful First Impression You never get a second chance to make a first impression. Ten seconds or less – that's how...
Unlock Your Sales Potential with Comprehensive Preparation Effective salespeople understand the pivotal role of preparation in their success. They recognize that comprehensive preparation spans beyond...
Transform Prospects into Profits Ask any sales professional about prospecting, and most will tell you it's their least favorite thing to do. From figuring out...
Whether you are working with fresh faces or seasoned pros, there are usually gaps between where salespeople are in their development and where they should...
A Guide for Sales Success They've mastered prospecting, scoped out hot leads, and succeeded in getting their foot in the door. So far, your salespeople...
How to Create a Supportive Work Environment In his 1970 essay, Robert K. Greenleaf described the servant leader as someone who desires first to serve and...
Turn a Service Failure into a Service Opportunity No organization, no matter how conscientious, can completely prevent problems and mistakes all the time. Weather delays,...
Mastering Collaboration The old expression “two heads are better than one” is certainly true when collaboration runs smoothly – when everybody gets along, contributes unique...
How to Effectively Use Social Media There are more and more examples of employees misusing social media in ways that harm the organizations they work...
Enhance Your Writing Skills and Overcome Common Faux Pas Writing is an indispensable tool in the business world. Writing facilitates communication, strategic planning, collaboration, marketing,...
How to Stay Focused Despite the Changes Around You Today’s workplace is anything but static and predictable, and it can be hard to stay focused...
Master Strategic Planning and Unlock Success for Your Organization Organizations of all types and sizes create strategic plans to become more successful and competitive. Strategic...
Become the Manager Everyone Wants Unfortunately, not everyone is a super manager. Many studies have been conducted to determine the reasons that employees leave their...
Navigating the Supervisor's Landscape Being a supervisor means taking on a lot of responsibility. Delegating, disciplining, moving the company forward, and promoting key workers just...
Empowering Problem Solvers in Every Role From production and marketing to customer service and fulfillment, organizations are made up of a series of interconnected parts....
Learn to Prevent Conflict and Transform Your Workplace When you think of your job, conflict probably – hopefully – isn’t the first thing that comes...
Empower Your Team to Act Taking initiative means identifying a need and taking action without being told to. Taking initiative at work is a valued...
Mastering Meaningful Communication The average person speaks around 16,000 words per day. Are your words meaningful or meaningless? The best-of-the-best organizations excel at communicating with...
Teams are a vital part of almost every organization, which are depending on them to use resources more effectively, solve problems more creatively, and provide...
Navigating Team Dynamics by Understanding Personality Styles Have you ever wondered why you “click” with some people but not others? Why one team works well...
If you surveyed a random list of companies and asked them what their core values were, chances are that most would identify "respect" as a...
Good writing skills are imperative in the workforce at every organizational level. Everyone's job requires some form of written communication. Those who are able to...
Gain Control of You Workweek and Lower Stress During the workweek, the calendar fills up fast. After cleaning out inboxes, tending to personal responsibilities, attending...
Successfully Navigate the Many Roles of Supervisors There are many challenges for supervisors as they have to play more roles than just the overseer. Supervisors...
Transformational leadership is an approach to leading others that “…causes change in individual and social systems. In its ideal form, it creates valuable and positive...
People from up to five generations are working side by side in today’s workforce. Individuals in each generation have fundamentally different life experiences and influences...
According to Dr. Sheena Iyengar, author of The Art of Choosing and one of the world’s experts on choice, a person makes an average of...
Let’s start with some numbers: about 76 percent of U.S. women ages 25–54 are in the workforce. The good news: In the same study it...
Navigate Conflict and Build Safe Work Environments Workplace violence prevention is critical for every organization in order to make their employees feel safe. The repercussions...
