Training Activities

For many team leaders, leadership can seem like an intangible, unattainable skill — one that's best left to those at the top of the organization. B...

Includes the complete collection in a 3-ring binder format. Includes: Administrative guidelines Background information about problem-solving and d...

50 Activities for Developing Critical Thinking Skills contains 50 fully reproducible training activities to develop quick thinking, creative thinki...

Why spend your valuable time writing case studies? With Compact Cases, we've done the work for you! This customizable, reproducible collection feat...

Your participants have just returned from lunch and their eyes are glazing over. Don't despair - energize them! The icebreakers and energizers in t...

The perfect follow-up to any personality-style training, Exploring Personal Styles (EPS) helps participants learn to accept and appreciate their di...

So you've been asked to facilitate a training session, but you don't know where to start? Reach for The Facilitator's Toolkit! This collection of o...

Conquer work-related stress and anxiety with this collection of effective activities designed to help you cope with everyday workplace aggravations...

A picture tells a thousand words, right? This cliché is true even in the training room. Challenge your participants to expand their minds through...

There's no doubt that one of the best ways to drive home key learning points is through experience -- and the Personality Toolkit does just that. F...

Sales training activities are essential for a productive sales team. There is much more to effective selling than just having a pitch and closing. ...

3-Ring Activity Binder Objective: To improve customer service-related skills Intended for: Customer service employees Time required: Ranges from 10...

The SkillBuilders 50 Customer Service Activities collection offers activities designed to strengthen the effectiveness of your customer service rep...

Searching for a fresh collection of team development activities? Look no further! Introducing Team Development Activities for Trainers, a collectio...

Volume One 38 Activities for Mastering Inbound Calls How to Develop Your Telephone Personality Building Rapport with the Customer The Importance of...