This collection of 20 fast and fun training exercises uses such methods as self-reflection and role play to illustrate how personality style impacts key skills such as team building, communication, coaching, sales, and time management -- plus answer the question, how does my personality style affect me at work?
Spice up your next customer service training program with SkillBuilders: 50 Customer Service Activities, a creative, engaging, and innovative collection of skill development activities. The activities in this collection stimulate discussion and learning by actively involving all participants. Quick and to the point, the SkillBuilders activities help participants to develop the skills necessary to providing quality service.
This set of activities contains 50 fully reproducible training activities to develop quick thinking, creative thinking and analytical thinking skills. This compendium of activities will add real value to your training by taking critical thinking skills out of the box and into the workplace. Learners will sharpen their critical thinking skills and develop a thought process that is creative, accurate, and assumption-free.
Training activities at work can help create more engaged, satisfied employees, providing an opportunity to learn in a comfortable and fun environment. There are many benefits to using activities at work, like better absorbed knowledge, more collaboration and cooperation between staff members, more ideas brought up by individuals, and more camaraderie within teams.
Management can add value to activities by using techniques that touch the head, heart, and skills at the same time. This holistic approach demands an underpinning of theory (for understanding), personal learning (for developing emotions), and practice (for developing skills). There are many ways of meeting these objectives, but the structured experience is the most convenient and powerful.
A structured experience is a vehicle for learning. Its structure permits a focus on objectives or an area of concern. The experience part engages the individual. Since the objective is to educate several senses at once, it is extremely important that the individual is fully involved.
Unfortunately, structured experiences have become commonplace and may become filler activities that management trainers use to simply entertain rather than inform and teach. The ubiquitous nature of structured experiences blunts their power as a learning tool. Like any overused activity, efficiency is lost unless great care is taken to select the "right" learning device and position it for maximum effect. Contact HRDQ for assistance selecting the right training products for your needs.
The right activity can produce great results. With carefully designed training activities, participants can dive into a topic and come up with solutions in a specific environment. They can then take what they have learned and apply it to their own work outside of the activity. There are many different kinds of activities, but they all have one thing in common—they are essential tools for employee learning and development.
Explore the HRDQ Activity Collections today to find engaging experiences that can bring your training programs to life!
For many team leaders, leadership can seem like an intangible, unattainable skill — one that's best left to those at the top of the organization. B...
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25 Problem Solving and Decision Making Activities helps improve problem-solving and decision-making skills through an 8-step training approach. Thi...
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50 Activities for Developing Critical Thinking Skills contains 50 fully reproducible training activities to develop quick thinking, creative thinki...
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Why spend your valuable time writing case studies? With Compact Cases, we've done the work for you! This customizable, reproducible collection feat...
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The workplace energizers and ice breakers in this collection can be used at any point during any type of training session, workshop, or conference....
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The perfect follow-up to any personality-style training, Exploring Personal Styles (EPS) helps participants learn to accept and appreciate their di...
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So you've been asked to facilitate a training session, but you don't know where to start? Reach for The Facilitator's Toolkit! This collection of o...
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Conquer work-related stress and anxiety with this collection of effective activities designed to help you cope with everyday workplace aggravations...
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A picture tells a thousand words, right? This cliché is true even in the training room. Challenge your participants to expand their minds through...
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There's no doubt that one of the best ways to drive home key learning points is through experience -- and the Personality Toolkit does j...
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Overview Sales training activities are essential for a productive sales team. There is much more to effective selling than just having a pitch and ...
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Spice up your next customer service training program with SkillBuilders: 50 Customer Service Activities, an engaging collection of skill developmen...
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The SkillBuilders 50 Customer Service Activities collection offers activities designed to strengthen the effectiveness of your customer service rep...
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Searching for a fresh collection of team development activities? Look no further! Introducing Team Development Activities for Trainers, a collectio...
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Most people need to talk on the phone at work – especially customer service employees. Customer service is of the utmost importance to a business, ...
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