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Top Online Assessment Tools from HRDQ
Bradford R. GlaserEvery member of your corporate team can benefit from formative assessment tools, especially online assessments. An assessment is essential to benchmark skills before any training program and to monitor progress after it. Having access to an online assessment makes it easy for each participant to complete it, no matter where they are. This flexibility ensures that everyone in your organization can participate.
To improve the impact of your training programs, it’s essential to use high-quality and research-based assessment tools. HRDQ offers a range of user-friendly online assessments designed to enhance the training experience.
Through multiple-choice questions, different question types, and real-time group discussions, the skills, strategies, and knowledge gained from the assessment process are invaluable.
Take a look at some of the top online assessments from HRDQ to elevate your training and your organization’s learners

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Table of Contents
- Leadership Assessments
- What’s My Leadership Style
- Coaching Skills Inventory
- Campbell Leadership Descriptor
- Matrix Manager Inventory
- Team Assessments
- Individual Skills
- Becoming a Customer Service Star
- Conflict Strategies Inventory
- Accountability Experience
- Change Reaction
- More Online Assessments from HRDQ
Leadership Assessments

Leaders, such as managers and supervisors, must coach and encourage their teams to achieve the best results. Leadership training increases self-awareness, helping leaders identify and address their own weaknesses. It also enhances decision-making, adaptability, communication, and more. Here are some of the top online leadership assessment tools from HRDQ.
What’s My Leadership Style
Did you know that you have your own leadership style? This multiple-choice assessment helps you discover your personal style from one of four options: Direct, Spirited, Considerate, or Systematic.
The Direct style is goal-oriented and decisive; Spirited is enthusiastic and inspiring; Considerate values collaboration and support; and Systematic is analytical and organized.
After taking the assessment, a personal leadership portfolio will be compiled for you, highlighting your leadership strengths and weaknesses. Knowing your leadership style and your strengths and weaknesses helps you flex your style when the situation calls for something different.
Coaching Skills Inventory
The Coaching Skills Inventory online assessment helps leaders identify their coaching styles and reveals specific areas for coaching development. This enables managers to communicate performance feedback effectively and strengthens core manager-employee relationships, driving team performance.
Campbell Leadership Descriptor
To determine your personal strengths and weaknesses as a team leader, take the Campbell Leadership Descriptor online assessment. This 40-question multiple-choice quiz explores the characteristics of a successful leader. Upon completion, you’ll receive an in-depth leadership profile that shows you how to design an action plan to improve your skills as a manager or supervisor.
Matrix Manager Inventory
Today's workplace has evolved significantly, with global operations, virtual environments, multi-functional teams, and dotted-line reporting reshaping traditional hierarchies. This shift has led to the rise of "Matrix Management," necessitating a new set of leadership skills. The Matrix Manager Inventory is an assessment-based training program designed for both new and experienced managers to master these skills. It helps participants build the capacity to flex between directing and collaborating, leading to better performance in complex, modern workplace structures.
Team Assessments
It’s important to regularly conduct team assessments. Team assessments create a baseline of your team’s skills and strengths and can help to identify collective areas of improvement. They also help increase communication within and across teams, improve the overall quality of work and team performance, facilitate conflict resolution, boost morale, and ensure accountability. Consider using the following team assessments.
Extraordinary Teams
The goal of the Extraordinary Teams Online Assessment is to increase your team's effectiveness by identifying what constitutes great collaboration, understanding current performance, and reaching a mutual agreement to improve as a group. To begin this half-day workshop, each participant will answer 25 questions, which are then combined to create a team profile. This team profile will guide the session as the group works through the provided workbooks, discussion questions, and interactive action-planning exercises.
Benchmarks of Excellence
To better understand your team’s attitude, experiences, and group dynamics, the Benchmarks of Excellence online assessment is a fantastic tool. It combines participant scores into a collective team score to highlight performance across six indicators of excellence, opening a platform for immediate feedback as the team discusses their functionality. Managers can also use this information to gauge how their leadership style affects their team's performance, so they know whether to adjust it.
Team Effectiveness Profile
The Team Effectiveness Profile (TEP) is an assessment and workshop designed to help groups enhance their productivity and job satisfaction. Often, the obstacles hindering a team’s effectiveness are not immediately visible. When left unaddressed, these hidden issues can sap a group’s energy and diminish its productivity. The TEP has different question types and was specifically designed to systematically identify and address the challenges teams face, and to provide an opportunity to discuss and overcome them.
What’s My Team Member Style
Easy to use and straightforward to apply, the assessment measures team members' preferences for one or more fundamental behavioral styles: Direct, Spirited, Considerate, and Systematic
What's My Team Member Style also includes an instant feedback component that provides insights into how others perceive them. By combining the assessment with peer perceptions, learners gain a deeper understanding of their behavior, learn to adapt it to enhance interpersonal relationships, build rapport, and ultimately become more effective team members.
Individual Skills
Online assessment tools that test and teach specific skills are invaluable resources for everyone in your organization, from entry-level employees to senior executives. These tools not only help individuals understand their current skill levels but also provide targeted learning opportunities to foster growth. Here are some of the top HRDQ assessments that can help develop essential skills in your employees.
Becoming a Customer Service Star
The Becoming a Customer Service Star online assessment teaches participants specific behaviors to deliver outstanding service. This assessment tool provides an objective analysis of learners’ customer service skills and actionable steps to improve. The assessment will guide participants through the five critical areas of customer service, helping them identify their strengths and weaknesses in each.
Conflict Strategies Inventory
Conflict is bound to happen within a company in some form or fashion. When conflict does occur, it helps to ensure that your employees are equipped to handle it. Through the Conflict Strategies Inventory online assessment, participants will learn their typical reaction to conflict and the pros and cons of this response. Moving forward, they’ll gain the necessary skills to resolve conflicts using improved strategies, enabling them to smoothly handle these situations as they arise.
Accountability Experience
The Accountability Experience online assessment is designed to give individuals the skills to clearly lay out their expectations to others. Participants will learn to express exactly when and how they need a task done. By ensuring each of your employees can clearly express expectations, they will better understand the importance of accountability and help reduce the gap between expectations and delivery.
Change Reaction
Change is another issue that companies need to be prepared to handle. Given changes in procedures, management, office spaces, and more, it’s important to understand how to address resistance and bring about the desired change as quickly and efficiently as possible. That’s where the Change Reaction online assessment comes in. This online test will identify the three primary reactions to change and then help individuals identify their typical response. In doing so, employees can train themselves to become better acclimated to and more welcoming of change as it occurs.
More Online Assessments from HRDQ
If you’re interested in discovering more of the best online assessment tools from HRDQ, explore our comprehensive collection in the Online Assessment Center. Our virtual library is packed with a wide range of online quizzes and tests designed to evaluate and enhance your team members’ soft skills and to provide practical insights to support their ongoing professional development. These tools are easy to distribute, track, and organize, making the assessment process seamless and efficient for all organizations.



















































