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Top Online Assessment Tools from HRDQ
Bradford R. GlaserEvery member of your corporate team benefits from formative assessment tools, especially online assessments. Use an assessment to benchmark skills before any training program and to monitor progress after it. With access to an online assessment, each participant can complete it easily, no matter where they are. This flexibility ensures that everyone in your organization participates.
Improve training impact by using research-based online assessment tools. HRDQ offers user-friendly online assessments to enhance training.
Multiple-choice questions, varied question types, and real-time group discussions allow participants to gain invaluable skills, strategies, and knowledge during the assessment.
Explore the top online assessments from HRDQ and take the next step to elevate your training and empower your organization's learners. Start improving your team’s development now by selecting an assessment that suits your needs.

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Table of Contents
- Leadership Assessments
- What’s My Leadership Style
- Coaching Skills Inventory
- Campbell Leadership Descriptor
- Matrix Manager Inventory
- Team Assessments
- Individual Skills
- Becoming a Customer Service Star
- Conflict Strategies Inventory
- Accountability Experience
- Change Reaction
- More Online Assessments from HRDQ
Leadership Assessments

Leaders, such as managers and supervisors, coach and encourage their teams to achieve the best results. Leadership training increases self-awareness, helping leaders identify and address their own weaknesses. It enhances decision-making, adaptability, communication, and more. Here are some of the top online leadership assessment tools from HRDQ.
What’s My Leadership Style
Did you know that you have your own leadership style? This multiple-choice assessment helps you discover your personal style from one of four options: Direct, Spirited, Considerate, or Systematic.
The Direct style focuses on goals and decisiveness; Spirited energizes and inspires; Considerate values collaboration and support; and Systematic emphasizes analysis and organization.
After you take the assessment, the system compiles a personal leadership portfolio that highlights your strengths and weaknesses. Knowing your leadership style and your strengths and weaknesses helps you flex your style when the situation calls for something different.
Coaching Skills Inventory
The Coaching Skills Inventory online assessment helps leaders identify their coaching styles and highlights specific areas for coaching development. Managers can then communicate performance feedback effectively and strengthen core manager-employee relationships, driving team performance.
Campbell Leadership Descriptor
Take the Campbell Leadership Descriptor online assessment to determine your personal strengths and weaknesses as a team leader. This 40-question multiple-choice quiz explores the characteristics of a successful leader. Upon completion, you receive an in-depth leadership profile that shows you how to design an action plan to improve your skills as a manager or supervisor.
Matrix Manager Inventory
Global operations, virtual environments, multi-functional teams, and dotted-line reporting now transform today's workplace. This shift drives the rise of "Matrix Management," which requires a new set of leadership skills. The Matrix Manager Inventory, an assessment-based training program, helps both new and experienced managers master these skills. Participants learn to flex between directing and collaborating, improving performance in complex, modern workplace structures.
Team Assessments
Regularly conduct team assessments to create a baseline of your team’s skills and strengths and to identify collective areas of improvement. Use team assessments to increase communication within and across teams, improve the overall quality of work and team performance, facilitate conflict resolution, boost morale, and ensure accountability. Consider using the following team assessments.
Extraordinary Teams
The Extraordinary Teams Inventory online assessment increases your team's effectiveness by identifying what constitutes great collaboration, clarifying current performance, and enabling the group to reach a mutual agreement for improvement. Begin this half-day workshop by answering 25 questions, which the system then combines to create a team profile. This team profile guides the session as the group works through the provided workbooks, discussion questions, and interactive action-planning exercises.
Benchmarks of Excellence
Use the Benchmarks of Excellence online assessment to better understand your team’s attitude, experiences, and group dynamics. It combines participant scores into a team score, highlighting performance across six indicators, and provides immediate feedback as the team discusses functionality. Managers can use this data to see how their leadership style affects performance and decide if adjustments are needed.
Team Effectiveness Profile
The Team Effectiveness Profile (TEP) assessment and workshop help groups enhance productivity and job satisfaction. Invisible obstacles often hinder a team’s effectiveness. If left unaddressed, these issues sap a group’s energy and diminish productivity. The TEP uses different question types to systematically identify the challenges teams face and provides an opportunity for teams to discuss and overcome them.
What’s My Team Member Style
This easy-to-use assessment measures each team member’s preference for one or more fundamental behavioral styles: Direct, Spirited, Considerate, and Systematic.
What's My Team Member Style also instantly provides feedback that gives insights into how others perceive each team member. By combining the assessment with peer perceptions, learners gain a deeper understanding of their behavior, learn to adapt it to enhance interpersonal relationships, build rapport, and ultimately become more effective team members.
Individual Skills
Online assessment tools test and teach specific skills, providing invaluable resources for all organizational levels, from entry-level to senior executives. These tools help people understand their current skill levels and offer targeted opportunities to foster growth. Here are some top HRDQ assessments that can help develop essential employee skills.
Becoming a Customer Service Star
The Becoming a Customer Service Star online assessment teaches participants specific behaviors to deliver outstanding service. This tool objectively analyzes learners’ customer service skills and offers actionable steps for improvement. The assessment guides participants through the five critical areas of customer service, helping them identify their strengths and weaknesses in each.
Conflict Strategies Inventory
Conflict is bound to happen within a company. When conflict occurs, ensure your employees are equipped to handle it. The Conflict Strategies Inventory online assessment helps participants learn their typical reaction and the pros and cons of this response. Moving forward, participants gain the skills to resolve conflicts using improved strategies, enabling them to handle these situations smoothly.
Accountability Experience
The Accountability Experience online assessment gives individuals the skills to clearly lay out their expectations to others. Participants learn to express exactly when and how they need a task done. By ensuring each employee can clearly express expectations, the tool helps everyone better understand the importance of accountability and reduces the gap between expectations and delivery.
Change Reaction
Change is another issue that companies need to prepare for. As procedures, management, office spaces, and more change, you must understand how to address resistance and bring about the desired change as quickly and efficiently as possible. The Change Reaction online assessment identifies the three primary reactions to change and then helps individuals identify their typical response. Employees can then train themselves to acclimate to and welcome change as it occurs.
More Online Assessments from HRDQ
If you want to discover more of the best online assessment tools from HRDQ, visit our Online Assessment Center and start exploring our full collection today. Get immediate access to a wide range of online quizzes and tests that evaluate and enhance your team members’ soft skills and provide practical insights to support their ongoing professional development. You can easily distribute, track, and organize these tools, making the assessment process seamless and efficient for all organizations.



















































